OQGN Website Privacy Policy

Status [16 September 2024]

Thank you for visiting our website and for your interest in our company.
The protection of your personal data is very important to us.

OQ Gas Networks S.A.O.G and its affiliated companies (hereafter "OQGN", "we" or "us") respect your data and take compliance with data protection regulations seriously. This Privacy Policy sets out details in relation to our processing of personal data.

The OQGN website may contain links to third-party websites, to which this privacy policy does not apply. We have no control over such websites and do not accept any responsibility for their content or the conduct of their operators, and you should review the terms of use and privacy policy of such websites before proceeding to use them. The personal data which may be collected by the operators of these sites is beyond our knowledge and control.

The following sections of this Privacy Policy describe how we process your personal data.

§ 1 Information about the collection of personal data
(1) Below, we inform you about the collection of personal data when using our website. Personal data is all data that can be used to identify you, for example name, address, email addresses.

(2) The controller of your personal data collected via this website is OQ Gas Networks SAOG, Al Khuwair, Boushar, PO Box 779, PC 133, Muscat. You may contact us for matters connected with this policy at info@oqgn.om, or our mailing address, OQGN Head Office, PO Box 799, PC 133, Muscat.

(3) As a company incorporated in Oman, we are required to comply with Oman Sultani Decree No. 6/2022 Promulgating the Personal Data Protection Law. You have rights according to this law and you may also have rights under other data protection laws. To the extent that any other law applies, we will respect your rights.

§ 2 User rights
(1) You have the following rights with respect to your personal data (not all rights apply in all circumstances):

to revoke your consent to processing at any time, which does not affect the legality of any processing which may have been done prior to revocation,
the right to information and to obtain a copy of your personal data,
the right to correction or block your personal data
the right to request deletion
the right to data portability, and
the right to be informed of any breach of your personal data and how such breach has been addressed.

(3) In addition, you have the right to file a complaint against us regarding our processing of your personal data with the applicable data protection authority. The authority to which we are subject in Oman is the Ministry of Transport, Communications and Information Technology.

§ 3 Collection of personal data when visiting our website
(1) In the case of using the website merely for informative purposes, i.e., if you do not register or otherwise provide us with information, we may only collect the personal data that your browser transmits to our servers. If you wish to view our website, we collect the following information that is technically necessary to display our website to you and to guarantee stability and security:

Ø IP address date and time of inquiry
time zone difference relative to Greenwich Mean Time (GMT)
contents of inquiry (actual page)
access status/HTTP status code
amount of transmitted data
website from which the request originates
browser
operating system and its interface
language and version of browser software

It is necessary for us to collect this data in order to ensure our website functions smoothly and properly in accordance with the terms of use.

(2) Use of cookies

This website uses cookies. Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

You can prevent the setting of cookies by our website at any time by changing the appropriate setting of your browser, thus objecting to the setting of cookies. Furthermore, cookies which have already been set may be deleted at any time through the internet browser. This is possible with all commonly used browsers. However, should you decide to deactivate cookie settings in your browser, all of our website`s functions may not be fully usable and the website may not operate as intended.

We may also use cookies and other tracking technologies for the following purposes:
Analyzing your use of our products, services, downloads

(3) Use of social media

We may post links to our social media accounts on the website. If you follow these links you will be leaving our website and accessing the website of the third party social media operator. When viewing one of these linked pages, a connection to the servers of the social media sites may be established, depending on your cookie settings. The third party may be informed that you have visited our website with your IP address. If you make a comment or rating, and you are logged into your account, it may be possible for the social media operator to register your visit to our website and match it to your user account. Please ensure you have reviewed the privacy policy and terms of use of any third party social media provider before using their services.

(4) Contact form and email

You have the possibility of using the contact form on our website to send us inquiries or of writing to us via our email address. We will save the following data from the form and our correspondence for the purpose of handling your inquiry and possible later correspondence: content of inquiry, subject of inquiry, date, and contact data you have provided (as applicable, title, first and last name, telephone number, email address). We will not share this information without your consent, unless we are required to do so by a legal obligation.

We have no ability to control what personal data you submit to us. Please do not submit more personal data than is necessary in order to correspond with us.

We do not attempt or intend to collect sensitive personal data via our website, including data related to genetic data, biological data, health data, ethnic origins, sexual life, political or religious opinions or beliefs, criminal convictions, or security measures . Please do not include any such data in correspondence with us, unless absolutely necessary.

The data you provide in the contact form or email will remain with us until we are directed by you to delete it or until the purpose of the data storage has been fulfilled and the data is deleted in accordance with our data retention policy (e.g., after completion of your request and after expiry of a reasonable time period in light of the nature of the correspondence). Mandatory legal provisions – specifically mandatory retention periods – remain unaffected and we will comply with legal obligations to retain data, including personal data.

When we process your requests, complaints and other correspondence, we are doing so, initially, on the basis of your consent as you have freely chosen to provide us with your personal data, however in some circumstances it may be necessary for us to use the personal data for another purpose, such as to ensure a contract is performed or to comply with a legal obligation or to protect your interests.

(5) Keeping your personal data secure

We employ appropriate technical and organisational measures intended to ensure that your personal data is kept secure, in line with our legal obligations.

We may update the measures from time to time in accordance with technical developments and good industry practice.

We have no control over the security of public telecommunications networks and they should not be assumed to be completely secure. When communicating with us, there is a risk that such communications are not secure, and we cannot control this and accept no liability for any breaches over third party networks and systems.

(6) We do not intend to share your personal data with third parties or to transfer it outside the Sultanate of Oman. If this changes, we shall ensure that any such processing is carried out in accordance with the law, including obtaining your consent first, if required.