Operational Excellence

Business Excellence

OQGN advanced its Business Excellence agenda through targeted innovation and POC deployments:

• AI-driven Intrusion Detection System (IDS)
• Drones for emergency response and Right-of-Way inspection
• Virtual Reality (VR) for digital twinning of flow measurement systems
• Phantom Flow Phenomena identification and resolution – reducing unnecessary GHG emissions and improving measurement integrity

Innovation and Digitalization: Accelerating Intelligent Transformation

In 2025, OQGN strengthened its position as a digitally enabled energy infrastructure operator by expanding the scope, maturity, and impact of its innovation and digitalization efforts. Through the establishment of structured governance mechanisms, the deployment of transformative technologies, and the integration of advanced analytics and automation, the organization continued progressing toward a fully digital operating model.

Through this framework, OQGN developed an innovation and digitalization funnel that managed over 20 active innovative solutions, representing one of the Company’s most productive years in fostering transformation. Several high-impact Proofs of Concept demonstrated OQGN’s forward-looking approach, including the deployment of an AI-driven Intrusion Detection System, the use of drones for emergency response and right-of-way inspection, and the introduction of Virtual Reality (VR)-enabled digital twinning to enhance flow measurement operations. These initiatives delivered measurable improvements in accuracy, safety, and operational responsiveness. OQGN’s innovative efforts also extended to solving technical challenges, most notably identifying and addressing the Phantom Flow Phenomena, a breakthrough that reduced unnecessary greenhouse gas emissions and improved measurement integrity. By embedding innovation into business processes, operational systems, and strategic decision-making, OQGN demonstrated its commitment to continuous improvement and reaffirmed its role as a technologically progressive operator shaping the future of Oman’s energy infrastructure.

The overall innovation digital transformation journey was anchored by the Digital Transformation Committee, which is responsible for overseeing the integration of digital technologies, analytics, and innovative practices across all operational areas. In 2025, the committee refined the Company’s digital transformation strategy to ensure alignment with OQGN’s broader organizational goals, including operational excellence, QHSSE enhancement, and long-term sustainability. It also monitored the progress of digital initiatives within domains such as asset management, maintenance, monitoring, and safety, ensuring that digital solutions were delivered efficiently and contributed measurable value. The committee emphasized data-driven decision-making, strengthened change management, and ensured that cyber and regulatory compliance considerations were built into every digital initiative.

The year 2025 marked one of the company’s most productive periods in digital delivery. OQGN introduced five new systems, launched six analytical dashboards, and automated sixty manual processes across departments. These efforts collectively improved efficiency, reduced manual workload, and strengthened real-time operational insight.

Significant progress was made in sustainability-related analytics through the enhancement of ESG dashboards. AI-driven modules for fuel and electricity CO_₂ calculations saved over 240 hours per month combined, demonstrating the value of integrating intelligent automation into reporting processes. The social and water dashboards improved the

structure, accessibility, and visibility of critical non-financial data. In operational areas, the Process Safety Management Dashboard and the Gas Measurement Dashboard provided clearer, consolidated insights while saving nearly 50 hours per month in combined manual effort. These enhancements strengthened OQGN’s ability to monitor operational integrity and safety performance.

Cybersecurity remained an integral component of innovation and digitalization throughout 2025. OQGN continued its comprehensive approach to cybersecurity by adhering to international standards such as ISO 27001 and ensuring compliance with all Omani regulatory requirements. The organization strengthened its risk identification framework through regular cybersecurity risk assessments, vulnerability scans, and the use of trusted threat-intelligence sources. In parallel, quarterly cybersecurity awareness programs were conducted internally, achieving completion rates consistently above 95 percent across all quarters. The company also delivered an industrial automation and control systems (IACS) cybersecurity awareness campaign that achieved 99.2 percent completion, highlighting the success of its continuous cybersecurity education initiatives. These efforts ensured that cybersecurity remained embedded across OQGN’s digital transformation.

Dashboard Achievements & Monthly Time Savings

Combined AI-ESG dashboard saving: 241 hrs/month | Process Safety + Gas Measurement saving: 49.3 hrs/month

Key Partnerships and Agreements